User-Centred Requirements Handbook

Bevan N. and Macleod M. (1994) Usability measurement in context. Behaviour and Information Technology, 13, 132-145.

Bevan N., Bowden R., Corcoran R., Curson I., Macleod M., Maissel J., Rengger R., Thomas C., Dillon A., Maguire M., Sweeney M. (1996) Usability Context Analysis - a practical guide, v4.02, NPL Usability Services, National Physical Laboratory, Queens Road, Teddington, Middlesex, TW11 0LW.

Bevan N and Azuma M (1997) Quality in use: Incorporating human factors into the software engineering lifecycle. In: Proceedings of the Third IEEE International Software Engineering Standards Symposium and Forum (ISESS'97), p169-179.

Bevan N (1997) Quality and usability: a new framework. In: Achieving software product quality, van Veenendaal, E, and McMullan, J (eds) Tutein Nolthenius, Netherlands

Bevan N (1998) Achieving Quality in Use through User Centred Requirements Engineering. RESPECT working paper (in preparation).

Beyer, H. and Holtzblatt, K. (1997) Contextual design - Defining customer centred-systems, SanFrancisco, CA: Morgan Kaufmann series in Interactice Technologies.

Blomberg J, Giacomi J., Mosher A. and Swenton-Hall P. (1993) Ethnographic field methods and their relation to design. In Participatory Design: Principles & Practices (Schuler D. and Namioka A., eds). New Jersey: Lawrence Erlbaum.

Caplan S. (1990) Using focus group methodology for ergonomic design. Ergonomics, 33.5, 527-533.

Catterall B. (1990) The HUFIT functionality matrix. Human-Computer Interaction - INTERACT'90 conference proceedings,, 27-31 August, (Diaper D., Cockton G., Gilmore D. and Shackel B., eds). Amsterdam: North-Holland, pp377-382, ISBN 0-444-88817-9.

Clark L. (1991) The use of scenarios by user interface designers. HCI'91 conference proceedings,, 20-23 August, (Diaper D. and Hammond, N., eds). Cambridge: Cambridge University Press, pp103-115, ISBN 0-521-416949-9.

Cross N. (1989) Engineering design methods, pp37-38. Chichester, Wiley. ISBN 0-471-92215-3

Daly-Jones, O, Thomas, C, Bevan, N. (1997) Handbook of user centred design.. EC Telematics Applications Programme, Project IE 2016 INUSE, NPL Usability Services, National Physical Laboratory, Queens Road, Teddington, Middlesex, TW11 0LW, UK.

Damodaran, L. (1996) User involvement in the systems design process - a practical guide for users, behaviour and Information technology, 15, 6, 262-377.

Eason K. D. (1988) Information Technology and Organisational Change . London: Taylor and Francis. ISBN 0-85066-388-1.

Fehin, P. (1997) Using QFD as a framework for a user-driven participatory design process, In: Achieving software product quality, Erik van Veenendall and Julie McMullan (eds), UTN Publishers, Den Bosch, The Netherlands, 69-82.

Fowler C. (1991) Usability Evaluation - Usability in the product lifecycle, Usability Now! Newsletter, Issue 3, Spring 1991, pp6-7. HUSAT Research Institute, The Elms, Elms Grove, Loughborough, Leicestershire, LE11 1RG, UK.

Hartson, H. R. and Hix, D. (1989) Towards empirically derived methodologies and tools for HCI development. International Journal of Man-Machine Studies, 31, 477-494.

Hartson, H. R., Soichi, A. C., and Hix, D. (1990) The UAN: A user-oriented representation for direct manipulation interface designs. ACM Transactions on Information Systems, 8, 3, 181-203.

Heim, J., Endestad, T., Sketjne, J. H., Maguire, M. C., and Vereker, N. (1997) Requirements specification and evaluation for users groups with special needs, EC Telematics Applications Programme, Project TE 2010 RESPECT, WP6 Deliverable D6.2.

Ip W. K., Damodaran L., Olphert C. W. and Maguire M. C. (1990) The use of task allocation charts in system design - a critical appraisal. Human-Computer Interaction - INTERACT'90 conference proceedings, 27-31 August, (Diaper D., Cockton G., Gilmore D. and Shackel B., eds). Amsterdam: North-Holland, pp 289-294, ISBN 0-444-88817-9.

ISO (1997a) ISO 9241 - Ergonomics requirements for office work with visual display terminals (VDTs), 17parts. International Standards Organisation.

ISO (1997b) ISO DIS 13407 User-Centred Design, ISO Draft Standard. International Standards Organisation.

Jones, J.C. (1980) Design methods: seeds of human futures. Chichester, Wiley. ISBN 0-471-44790-0.

Kirakowski J. (1993) SUMI Questionnaire, HFRG, Department of Applied Psychology, University College Cork, Ireland.

Kirakowski J. and Vereker N. (1996) Methods for user-oriented requirements specification, EC Telematics Applications Programme, Project TE 2010 RESPECT, WP3 Deliverable D3.1, Human Factors Research Group, University College Cork, Department of Applied Psychology, Ireland, April.

Kirwan, B. and Ainsworth L.K. (eds) (1992) A guide to task analysis . London: Taylor and Francis, ISBN 0-748-400583.

Lindgaard G. (1994) Usability testing and system evaluation - a guide for designing useful computer systems. London, Chapman and Hall Computing Series, ISBN 0-412-46100-5.

Macaulay L.A. (1996) Requirements Engineering;. Berlin: Springer Verlag Series on Applied Computing, ISBN 3-540-76006-7.

Madsen K. and Aiken P. (1993) Experiences using co-operative interactive storyboard prototyping. Communications of the ACM, June, 36.4, 57-64.

Maguire M. (1996) Prototyping and evaluation guide. HUSAT Research Institute, The Elms, Elms Grove, Loughborough, Leicestershire, LE11 1RG, UK. October.

Maguire M. (1997) User Interface Design Guide. EC Telematics Applications Programme, Project IE 2016 INUSE. HUSAT Research Institute, The Elms, Elms Grove, Loughborough, Leicestershire, LE11 1RG, UK.

Maulsby D., Greenberg, S. and Mander R. (1993) Prototyping an intelligent agent through Wizard of OZ; Human-Computer Interaction - INTERCHI'93 conference proceedings, Sponsored by ACM SIGCHI and IFIP TC.13, 24-29 April; Addison-Wesley, pp277-284; ISBN 0-201-58884-6.

Nielsen J. (1991) Paper versus computer implementations as mock up scenarios for heuristic evaluation. Human-Computer Interaction - INTERACT'90 conference proceedings,, 27-31 August, (Diaper D., Cockton G., Gilmore D. and Shackel B., eds). Amsterdam: North-Holland, pp315-320, ISBN 0-444-88817-9.

Nielsen J. (1993) Usability Engineering, London: Academic Press (AP Professional), ISBN 0-12-518405-0.

Osborn A. F. (1963) Applied Imagination, New York: Schribeners and Sons.

Poulson D., Ashby M., and Richardson S. (eds) (1996) USERfit A practical handbook on user-centred design for assistive technology, Handbook produced within the European Commission TIDE programme USER project. HUSAT Research Institute, The Elms, Elms Grove, Loughborough, Leicestershire, LE11 1RG.

Preece J., Rogers Y., Sharp H., Benyon D., Holland S. and Carey T. (1994) Human-Computer Interaction. Reading MA: Addison-Wesley. ISBN 0-201-62769-8.

Rettig M. (1994) Prototyping for tiny fingers. Communications of the ACM, April, 37.4, 21-27.

Shackel B. (1991) Usability - context, framework, definition, design & evaluation. In Human Factors for Informatics Usability, (Shackel B. and Richardson S. J., eds.); pp21-37, Cambridge: Cambridge University Press. ISBN 0-521-36570-8.

Shepherd A. (1985) Hierarchical task analysis and training decisions, Programmed Learning and Educational Technology, 22, 162-176.

Analysis and training in information technology tasks, In Task Analysis for Human-Computer Interaction, (Diaper, D. ed), pp15-55; Chichester: Ellis Horwood. ISBN 0-745-80721-6.

Shneiderman, B. (1987) Designing the User Interface: Strategies for Effective Human-Computer Interaction, Reading, MA: Addison-Wesley. See also second edition, 1992.

Suttcliffe, A. G. (1991) Integrating methods of human-computer interface design with structured systems development. International Journal of Man-Machine Studies, 34, 631-655.

Taylor B. (1990) The HUFIT Planning, Analysis and Specification Toolset, Human-Computer Interaction - INTERACT'90 conference proceedings,, 27-31 August, (Diaper D., Cockton G., Gilmore D. and Shackel B., eds). Amsterdam: North-Holland, pp371-376, ISBN 0-444-88817-9.

Vertelney L (1989) Using video to prototype user interfaces. ACM SIGCHI Bulletin, 21.2, 57-61.

Vossen, P. H. and Maguire, M. C. (1998) Guide to mapping requirements to user interface specifications, EC Telematics Applications Programme, Project TE 2010 RESPECT, WP4 Deliverable D4.2, May 1998.

Wilson J. and Rosenberg D. (1988) Rapid prototyping for user interface design. In Handbook of Human-Computer Interaction, (Helander M. ed.) pp859-875; Amsterdam, North-Holland, ISBN 0-444-70536-8.

Young E. and Greenlea R. (1992) Participatory video prototyping. CHI'92 conference proceedings. (Poster exhibit).